It’s simple! First, pick which tea you’d like to purchase. Then add it to your cart. After your initial purchase, your tea will automatically ship every month after that.

Yes, your autoship subscription will renew automatically every month. If you want to modify, swap to a different tea, change the date of your next order, skip your next order, or cancel your autoshop subscription, log into your account using the MANAGE SUBSCRIPTION link on the login page.

You will need to log into your account using the MANAGE SUBSCRIPTION link on the login page. If you do not have an account, you will need to sign up for one using the same email address you used to purchase your subscription. Once you’ve logged in, select ‘My Subscriptions’. If you have multiple subscriptions, choose which one you’d like to manage and select ‘Manage Subscriptions.’

To make any changes to your subscription, log into your account using the MANAGE SUBSCRIPTION link on the login page and select ‘My Subscriptions’. Select the subscription you’d like to adjust and select Manage Subscription. You can then:

1. ADD A PRODUCT: The Subscription page will present items that you can “Add One-Time” for an additional charge. Note: you cannot remove any of the fixed items included in your subscription. See details on how to cancel your subscription below.
2. CHANGE SHIPPING DATE: Under Subscription Settings, click the box that says “Next box ships on”. A calendar will pop up for you to select the date you’d like your next order to ship out. Once you’ve selected your desired shipping date, click “Update Shipping Date”.
3. CHANGE QUANTITY: Under Subscription Settings, click on any of the items included in your subscription that you’d like to adjust. When the pop up box appears, use the +/- buttons to change the quantity of items to include in your next order for an additional charge. Once you’re done editing, click “Save Product”.
4. SKIP SUBSCRIPTION: Under Subscription Settings, there is the option to “Skip Next Order”. If you select this option, you will not receive your next scheduled recurring order. To successfully skip your next recurring order, please be sure to select this option before 11:59 PM the day before the order is scheduled to ship.
5. PAUSE SUBSCRIPTION: Under Subscription Settings, there is the option to “Pause Subscription”. If you select this option, all recurring subscription orders will be paused until you unpause your subscription. To successfully pause your subscription, please be sure to select this option before 11:59 PM the day before the order is scheduled to ship if you don’t wish to receive your next recurring order. To unpause your subscription, click “Unpause Subscription”.
6. CANCEL SUBSCRIPTION: Under Subscription Settings, there is the option to “Cancel Subscription” at the bottom of the page. By selecting this option, you will effectively cancel all recurring subscription orders.

Please note that recurring orders are processed on the day of the month that you began your subscription. To effectively cancel your subscription, those changes need to be made by 12 PM EST the day before the order is processed. You can find this date in your account under “Subscription”. If you run into any trouble, email us at info@looseleafmarket.com and we'd be more than happy to assist you.

Scroll down to the ‘More Settings’ section of the subscription you selected. To edit any of this information, click on the information that needs to be updated and a box will appear on the right hand side of the page. After the information is input as needed, click either 'Save Address' or 'Update Card.'

No. You can cancel your subscription free of charge. Recurring orders are processed on the day of the month that you began your subscription. To cancel your subscription, those changes need to be made by 12 PM EST the day before the order is processed.

To cancel your subscription, log into your account using the MANAGE SUBSCRIPTION link on the login page and click ‘My Subscriptions’ and select the subscription you’d like to update. You’ll find the option to “Cancel Subscription” at the bottom of the page. If you run into any trouble, please email info@looseleafmarket.com and we'd be more than happy to assist you.

The price of your subscription depends on which product(s) you choose. With your subscription, you save up to 10% on the initial order AND recurring orders!

You certainly can pause your subscription. To do so, log into your account using the MANAGE SUBSCRIPTION link on the login page and click on ‘My Subscriptions’. Select the subscription you want to adjust, select Frequency and choose ‘Pause’ to put your subscription on hold. You will not be charged for any recurring subscription orders while your subscription is on hold. You can also choose to skip your next recurring order by selecting 'Skip Order' under Subscription Settings.

While we don't have a formal gifting option at this time, you can set up a subscription using the recipient's email and shipping address, but use your credit card information. If you need help, reach out to us at info@looseleafmarket.com and we can assist you further.

We get that subscriptions aren't for everyone. That's why we offer a buy now, one-time purchase option on every product. The benefit of a subscription is a discount on your initial order and every recurring shipment. And you never need to remember to re-order!

For all orders, your card will be charged when the order is processed. Subscriptions are processed on the day that they’re scheduled to ship. You can view your next scheduled shipping date in your account under 'Subscription' in the box that says 'Next box ships on.'

Yes, you will receive a reminder email 3 days before your recurring subscription order is processed and shipped.