Tealyra Sumo Ceramic Tea Mug

Orders ship within 1 - 3 days.

We will contact you within 24 hours in the event of a back-ordered or out of stock item.

Available carriers are in the United States are UPS and USPS Priority Express.

Please note that we don't ship to PO Boxes. Please enter a street address. If you do not have a street address, contact customer service at 602-283-1210 or email us at info@looseleafmarket.com

All international orders are processed and fulfilled with DHL or USPS; those customers living outside the US will be responsible for all duties and tariffs depending on your country of origin. Be sure to check with your local Customs Office for additional information.

We also offer Route package protection during checkout for a small extra cost to protect your package from loss, theft, or damage. 

If you’re not 100% satisfied with your purchase, we will, with your assistance, resolve the problem easily and quickly. We will issue your choice of a replacement, credit, or refund within 30 days of purchase. Please include a copy of your receipt with the products you wish to return.

We would appreciate a short description of the reason for return; your feedback helps us understand the needs of our valued customers.

As with all products made from agricultural produce, there may be slight variations between batches. We do our best to create consistency in flavor and leaf cut, but there may occasionally be slight variations, depending on the time of harvest, or other factors. These slight differences shouldn’t be noticeable to the overall flavor and benefits of the product.

There will be no refunds or credits for custom blends or special orders.